Five Key Sales Tips

I have just been reading Ninemsn and read the article about the Iluka Boss who has just surprised the market by stating that he saw the Global Outlook as dire.  This wasn’t the first time that I have heard this in the last 72 hours.  There has been lots of noise coming out of countries such as China where they are talking about growth in that country slowing to under 7%.  The impact for Australia is going to be huge and that is why as business owners we need to be honing our sales skills now to deal with the challenges ahead.

Over the last few years in boom times, many companies have been sloppy in their handling of sales and in many cases people have done very little work to achieve their sales.  Now as the economy slows we really need to ensure that we take note of these 5 key sales tips:

Key Tip 1.  Make sure you get referrals from your clients
Key Tip 2.  Make sure you ask your clients for Testimonials on your products or services
Key Tip 3.  Make sure you use your Testimonials on all marketing material
Key Tip 4.  Make sure your staff are practicing their sales skills
Key Tip 5.  Monitor the performance of your sales staff

Many people around the world are stating how bad the economy is but sometimes half the problem with these companies is that they are not investing in training their staff to be more effective sales people.  It is crucial that you work with your staff so that you are not losing potential sales.

For the first time in a long time it is also going to be crucial that you prove to clients that you are the best company for the job. The days are over where you can be slack in your approach to sales.

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If you would like some assistance in developing a sales training program for your staff then I encourage you to contact Chris Le Roy and he will be able to work with you to implement a sales training and coaching program to enhance your teams sales.

One-on-One Professional Business Training also has sales courses available to help your staff develop. Click on the link to find out more information.

Chris Le Roy

How to Use Sales Games To Coach Your Sales Teams

Most companies treat the sales process simply as a life and death moment or alternatively they do not put much time into it at all but the reality is that selling is like a sport. The more you practice the more you will learn about your craft and the better you will become at it.  If you are the companies organisational sales manager it is essential that you invest time with your sales team and to help them to develop their skills using sales games. In this article we will look at some simple sales games you can use with your sales teams to enhance their skills.

When you start out in the sales training process the first most important game or activity to play with your staff is to have them introduce themselves to each other.  The introduction process makes or breaks most sales processes. In fact research has shown that most sales will be achieved or lost in the first ten seconds of meeting with the client.

The first step in this game is to have each of your sales staff pair up with another member of the sales team.

Have each member of your team deliver their introduction that they would give when they meet a new client.  Once each person has done that, have the listening person give the introduction they have just heard.

Why would I want to have a sales person do that?

The key skill in sales is NOT talking, it is in fact listening.  This activity is as much about developing your listening skills as your speaking skills.

I am sure you have heard the old adage, god gave you two ears and one mouth for a reason, yet many sales people still believe that they have to be able to out talk the client.  This is a dangerous belief and that is why we need to educate our sales staff through this exercise on how important listening is.

The second sales game is to have your sales staff present a presentation on one of their products they sell.  Your team should listen to the presentation and look at whether the salesman has addressed the three key areas:

1. What are the Advantages of Your Products
2. What are the Benefits of your Products
3. What are the Features of your products

At the end of all the presentations, you then need to randomly select another staff member to give the presentation on the target product.

Why?

Once again to train the salesman to be listening to everything that goes on and not just focus on their own presentation or agenda.  Unless you are in an industry in which you are the only supplier, your staff will have to address from the customer why your product is better than your competitors. If you are focused on just your products then you are losing a great opportunity to know how to state why your products are better or maybe they aren’t.

Every week during your sales meeting you need to be investing in using sales games as part of you coaching plan and in doing this it will help your staff develop their sales skills and to be more effective in the sales process.

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If you would like some assistance in developing a sales training program then contact Chris Le Roy and he will be happy to come out and help you to develop a Free Sales Training and Coaching program for your staff. To make a free obligation meeting call 1800 66 00 00 or check out his sales courses available.

Chris Le Roy